1 in 3 Calls to Dental Offices Goes Unanswered. Your Next Veneer Patient Might Be One of Them.
We bring in veneer and smile makeover inquiries, text every one back within 60 seconds with your price range and financing, and book the consult on your calendar. One flat monthly fee, and your ad money goes straight to Facebook and Google with no markup.
[VIDEO: watch this first, 6 min. Captions on.]
Takes 60 seconds. No contract talk until you've seen your numbers.
- calls to dental offices go unanswered
- 1 in 3
Source: Peerlogic study of 26 offices (38%); Dentalpreneur Podcast (35%)
- per cosmetic dentistry inquiry from Google
- $120
Source: Delmain, 2026
- average cost of a set of 6 to 8 veneers
- $13,954
Source: CareCredit/Synchrony 2026 cost study
The ads usually work. The inquiries die afterward.
Someone sees your before-and-after photos at 8 pm and asks the one question every veneer patient asks first: how much? Your front desk is checking in a patient, or gone for the day. The callback comes the next afternoon.
By then she has booked down the street, or started pricing veneers abroad. Nobody answered the question while she was still deciding. Nobody owns the gap between the inquiry and the booked consult.
We own that gap.
What are unanswered inquiries costing you?
$10,361
About 0.7 cases and $10,361 a month walk to another office.
That’s about $124,330 a year.
Estimate. Defaults come from the sources above; the 30% start rate is our assumption. Change any number to match your practice.
Get My Free Missed-Call CheckThe Smile Consult Engine, in four steps
Smile Ads
Facebook, Instagram and Google ads for veneers and smile makeovers using your real before-and-after cases, sent to veneer-only pages. Never mixed with a $99 cleaning offer.
The 60-Second Reply
Every form, missed call and message gets a text within 60 seconds, day or night. It answers “how much are veneers?” with your real price range and monthly financing, then books the consult on your calendar.
The Show-Up System
Reminder texts the day before and 3 hours before. No-shows get an automatic rebooking text.
The Monday Scoreboard
One page every Monday: ad spend, new inquiries, booked consults, shows and cases started.
Week 1 head start: we text your old cosmetic inquiries and unscheduled smile treatment plans (only patients who agreed to texts), so consults start booking before the ads warm up.
One flat monthly fee, set in advance. Your ad budget goes straight from your card to Facebook and Google, never through us, with no markup. You'll get the exact number on the call, along with the math for your practice.
Two guarantees, in writing
The Speed Guarantee
Every new inquiry gets a reply within 60 seconds, 24/7. If we miss that in any month, that month's service fee is free.
The Consult Guarantee
15 booked veneer and smile makeover consults in your first 60 days, or we keep working at no extra service fee until we hit it.
Consult Guarantee conditions: the agreed ad budget stays funded the whole 60 days, photos and ad approvals within 3 days, calendar connected, consult outcomes marked within 24 hours, follow-up texts left on.
Built so you can't get burned
- You own the ad accounts, phone number, inquiries and data from day one
- 90 days, then month to month. No auto-renewing contract
- One flat fee, set in advance. That's how Texas Dental Board Rule 108.58 says dentists can pay for marketing
- Your ad budget is charged to your own card by Facebook and Google. We never touch it or mark it up
- Every ad follows Texas rules: “General Dentist” after your name, no “specialist” or “painless,” before-and-after photos only with patient consent and “Actual results may vary”
- We sign a HIPAA business associate agreement before touching any patient info. Patient data never goes into Facebook or Google
- The reply is a text that sounds like your office, not a robot phone tree. You approve the wording before it goes live
- A one-page scoreboard every Monday. Booked consults, not clicks
Side by side
Free: We'll Call Your Office Like a New Veneer Patient
Before we talk, I'll call your office 5 times at different hours (lunch, after 5, Saturday) and send a short report: how many calls got answered, how long it took, and whether anyone called or texted back. Most offices are surprised. Some aren't. Either way, you'll know.
Get My Free Missed-Call CheckA note from the founder
I'm Stephen Grandy. I run Syntrix from San Marcos, Texas. Before this I spent five years in the Navy running databases, which is a long way of saying I like numbers more than adjectives.
I work only with Texas cosmetic dentists. One state, one kind of practice, one set of board rules to get right. I'm new to dental marketing and I'd rather tell you that than have you find out.
That's exactly why the terms are written the way they are. You own everything, the reply speed is guaranteed in writing, and you see your own numbers every Monday. If it works, the numbers will say so. If it doesn't, you'll know by week two, not month six.
Stephen Grandy, Syntrix, San Marcos, TX
3 founding practices
Setup fee waived. In exchange, if it works, I'd like to tell your story as a case study.
3 of 3 spots open
[CASE STUDY COMING: first Texas founding practice]
Questions dentists ask first
Isn't this expensive?
One flat monthly fee, plus the ad budget you pay Facebook and Google directly. One average veneer case is about $13,954. If 15 consults turn into even one case, that covers the fee and the ads about three times over. On the call we'll run it with your real numbers.
I've been burned by agencies and long contracts.
That's common, and it's why you own the ad accounts, the phone number and the data from day one, it's month to month after 90 days, and you get booked-consult numbers every Monday.
We already have a marketing company.
Keep them if they're working. One question: when someone fills out a veneer form at 8 pm, who replies, and how fast? Most agencies stop at the lead. That's the gap we cover.
We already have a phone system or texting tool.
Good, keep it. Those answer phones. We handle the whole path for new cosmetic patients: the ads, the 60-second reply, the booking, the reminders and the count of booked consults. Where your tool already does part of it, we connect to it.
I don't want a robot talking to my patients.
Neither do we. It's a text that answers their question with your real price range and financing and offers times. Your team handles everything after the booking. You approve every word first.
Where are your dental case studies?
I don't have any yet, and I won't pretend I do. That's why the first 3 practices get the setup fee waived, the reply speed is guaranteed in writing, and you see every number weekly.
Aren't Facebook leads just price shoppers?
Some are. That's why ads go to veneer-only pages, and the first text answers price honestly with your range and financing, which filters out pure shoppers before they take a consult slot.
Is this HIPAA compliant? Will the Texas Dental Board have a problem?
We sign a business associate agreement before touching patient info, and patient data never goes into ad platforms. Every ad follows Texas advertising rules, and the flat fee follows Rule 108.58.
We don't have the staff or chair time.
Then it may not be the right month, and I'd rather say so now. The system does the replying, booking and reminders, so your front desk isn't taking more calls. It's built for practices with open time for big cases.
Why not pay per lead or per patient?
In Texas a dentist can't pay a marketer based on how many patients come in (Dental Board Rule 108.58). It has to be a flat fee set in advance. Per-patient pricing would put your license at risk.
Find out how many veneer patients you're missing.
Get My Free Missed-Call CheckTakes 60 seconds. No contract talk until you've seen your numbers.