Privacy Policy

Overview

Syntrix LLC ("we," "us," or "our") is a Veteran-Owned Small Business (VOSB) based in San Marcos, Texas. We respect your privacy and are committed to protecting the personal information you share with us through our website at syntrixdev.com. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

Information We Collect

We collect only the information you voluntarily provide through our contact form:

• Name — to address you in our response
• Email address — to reply to your inquiry
• Message content — to understand your project needs

We do not collect payment information through our website. We do not use cookies for tracking or advertising purposes. We do not collect data from minors.

How We Use Your Information

The information you submit through our contact form is used solely to:

• Respond to your inquiry about our services
• Schedule discovery calls or follow-up conversations
• Provide project quotes and proposals

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services to operate our website and process inquiries:

• Supabase — database hosting for storing contact form submissions securely
• Resend — email delivery service for sending notification emails when inquiries are received
• Vercel — website hosting and deployment platform

Each of these services has its own privacy policy and data handling practices. We select services that maintain industry-standard security measures.

Data Retention

Contact form submissions are retained for the duration of our business relationship and a reasonable period afterward for record-keeping purposes. If you would like your data deleted, contact us at the email below and we will remove it within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted via HTTPS. Our infrastructure follows security best practices consistent with our government IT compliance standards.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing at any time

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: sgrandy@syntrixdev.com
• Company: Syntrix LLC (Veteran-Owned Small Business)
• Location: San Marcos, Texas, United States