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We respond within 24 hours with a personalized reply. If your project is a good fit, we’ll schedule a free discovery call to discuss your goals, timeline, and budget. From there, you’ll receive a written proposal with a clear scope and pricing.

Yes, the initial discovery call is completely free with no obligation. It’s a 30-minute conversation to understand your project, answer your questions, and determine if we’re the right fit. No pressure, no sales pitch.

Yes, we’re a certified Veteran-Owned Small Business (VOSB) eligible for federal set-aside contracts. We build with NIST compliance, Section 508 accessibility, and FedRAMP awareness. Our NAICS codes cover custom software, systems design, and data hosting services.

Syntrix is based in San Marcos, TX, on the I-35 corridor between Austin and San Antonio. We serve clients nationwide and work with both local Texas businesses and federal agencies across the country.

Under 2 hours during business hours (Monday–Friday, 9 AM–6 PM CT). Evening and weekend inquiries are answered by the next business morning. For urgent government procurement inquiries, note that in your message and we’ll prioritize.